Receiving shareholder communications
Receiving your shareholder communications electronically is the best way to stay informed. We encourage you to make the switch to paperless communications and provide us with your email address.
You can choose how you would like to receive certain documents including Annual Reports and documents related to members’ meetings (for example notices of meeting and proxy/voting forms) as follows:
- You can make a standing election to receive the documents in physical or electronic form;
- You can make a one-off request to receive a document in physical or electronic form; or
- You can tell us if you do not want to receive a copy of the Annual Report. Of course, you will always be able to access and read our Annual Report when it is published on our website and the ASX platform.
To tell us your preference, go to Computershare Investor Centre – Australia and follow the prompts.
Fraudulent activity alert
The Australian Securities and Investments Commission (ASIC) has warned investors to be on high alert following a significant increase in reports of stolen shares due to personal identity theft.
Our share registry, Computershare, invests significantly in fraud prevention to help prevent fraudsters from accessing the personal information of shareholders. Guidelines have been posted on our Investor Centre website to help individuals protect themselves from identity theft and fraud. If unauthorised activity is detected, impacted investor will be contacted and notified.
We encourage our shareholders to be vigilant across all contact points, and recommend taking preventative action including:
- Review your share portfolios regularly, so you’re quicker to detect unauthorised activity.
- Ensure you have provided your most up to date contact details to your stockbroker, share registries and financial services providers.
- Turn on multi-factor authentication through the Computershare Investor Centre, as this can add an extra layer of security to prove your identity.
- Register for a PO Box or lock your letterbox to prevent mail theft.
- If you receive correspondence that is unexpected, like an update on how your shares are held, the creation of a new account, a notification of sale of your shares or confirmation of a change in contact details, don’t ignore the correspondence. If something is unexpected or feels wrong, act quickly. Call your stockbroker, the share registry or bank if there is activity you didn’t authorise and immediately change your passwords.
